Telehealth Policy

Aikyaa Heart Health & Wellness PLLC

Effective Date: April 1, 2026

Last Updated: June 2, 2026

Overview

Aikyaa Heart Health & Wellness PLLC provides clinical, consultative cardiometabolic services via telehealth for eligible patients.

Telehealth involves the use of secure electronic communication technologies to enable a physician to evaluate, assess, and provide medical guidance remotely.

This policy applies to services provided through the Aikyaa Clinical Consultative Pathway, including the Aikyaa Signature Cardiometabolic Program, the Aikyaa South Asian Heart Initiative (SAHI) Program, and the Aikyaa Consultation Program. Services are available only to patients physically located in Texas at the time of the visit

Nature of Telehealth Services

Telehealth services may include:

Real-time video consultations
Review of medical history and prior records
Discussion of laboratory and diagnostic testing
Development of a personalized cardiometabolic health plan
Ongoing consultative follow-up as part of structured programs

Telehealth care provided by Aikyaa is consultative, time-limited, and focused on cardiometabolic health optimization, and is intended to complement—not replace—ongoing care with your primary care physician or specialist.

Limitations of Telehealth

Telehealth is not equivalent to an in-person examination
Certain conditions may require in-person evaluation, referral, or emergency care
Technical issues (such as internet connectivity or platform limitations) may occasionally affect the quality or continuity of care

Privacy and Security

Aikyaa Heart Health & Wellness PLLC uses secure, HIPAA-compliant systems to protect patient information.

Your health information will be handled in accordance with applicable privacy laws and the Notice of Privacy Practices.

Patient Responsibilities

To support a safe and effective telehealth visit, patients are expected to:

Be physically located in Texas at the time of the visit
Ensure a stable internet connection and appropriate device access
Participate in a private and appropriate environment
Provide accurate and complete health information
Provide accurate contact information and notify Aikyaa of technical difficulties

Emergency and Urgent Care

Telehealth services are not appropriate for emergency or urgent medical conditions.

If you experience symptoms such as chest pain, severe shortness of breath, fainting, or other urgent concerns:

Seek immediate in-person medical care or call 911

Consent to Telehealth

Participation in services provided through the Aikyaa Clinical Consultative Pathway constitutes acknowledgment and consent to receive care via telehealth.

A separate telehealth consent form will be provided and completed as part of the onboarding process.